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Privacy Policy

The Privacy Policy is committed to protecting your privacy. Contact us at info@ripplanet.comIf you have any questions or problems regarding the use of your personal information, we will be happy to help you.

By using this website or/and our services, you consent to the processing of your personal data as described in this Privacy Policy.

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations carried out on personal data or on sets of personal data.
Affected person – a natural person whose personal data is being processed.
Child – a natural person under 16 years of age.
We – Ripplanet.

Principles of data protection

The processing is lawful, fair and transparent. Our data processing activities are carried out for legal reasons. We always take your rights into account before processing personal data. Upon request, we will provide you with information about data processing.
Data processing is limited to the purposes specified in this policy. Our data processing activities correspond to the purposes for which the personal data was collected.
Data processing is carried out with minimal data. We only collect and process the minimum amount of personal data necessary for each purpose.
Processing is time-limited. We will not keep your personal data longer than necessary.
We will do our best to ensure the accuracy of the data.
We will do our best to ensure the integrity and confidentiality of the data.

Rights of the data subject

The data subject has the following rights:

Right to information – this means that you have the right to know whether your personal data is being processed, what data is being collected, where it comes from, why and by whom it is being processed.
Right of access – this means that you have the right to access the data collected from or about you. This also includes your right to request and obtain a copy of your personal information collected.
Right to rectification – this means that you have the right to request the correction or deletion of your personal data that is inaccurate or incomplete.
Right to deletion – this means that, in certain circumstances, you can request that your personal data be deleted from our records.
Right to restrict processing – meaning, if certain conditions apply, you have the right to restrict the processing of your personal data.
Right to object to processing – this means that you have the right to object to the processing of your personal data in certain cases, e.g. in direct marketing.
Right to object to automatic processing – this means that you have the right to object to automatic processing, including profiling, and not to be the subject of a decision based solely on automatic processing. You can exercise this right whenever the result of the profiling has legal effects that affect you or significantly affect you.
Right to data portability – You have the right to receive your personal data in a machine-readable format or, where possible, in the form of a direct transfer from one processor to another.
Right to Appeal – If we deny your access rights request, we will provide you with a reason why. If you are not satisfied with the way your application was processed, please contact us.
Right to assistance from a supervisory authority Data Protection Commission (CNPD) — i.e. you have the right to assistance from a supervisory authority and the right to other legal remedies such as, e.g. applying for compensation.
Right to withdraw consent – You have the right to withdraw consent given to the processing of your personal data.

The data we collect

Data you have provided to us.

This can be your email address, your name, your billing address, your home address, etc. – mainly information that we need to provide you with a service or to improve your customer experience with us. We store the information you provide to us so that you can make comments or carry out other activities on the website. This information includes, for example: Your name and email address.

Information automatically collected about you.

This is information automatically collected by cookies and others Session tools are saved.

Publicly available information

We may collect information about you that is publicly available.

How we use your personal information

We use your personal data to:

To provide you with our services. This includes, for example, registering your account, providing you with other products and services that you have requested, providing promotional items at your request and communicating with you about those products and services, communicating and interacting with you, and notifying you of changes to our services;
improve your customer experience;
to fulfill a legal or contractual obligation.

We use your personal data for legitimate reasons and/or with your consent.

To conclude a contract or to fulfill contractual obligations, we process your personal data for the following purposes:

to identify you;
to provide you with a service or send/offer you a product;
to communicate with you, whether for sales or invoicing.

Based on legitimate interest, we process your personal data for the following purposes:

Management and analysis of our customer base (purchasing behavior and history) in order to improve the quality, variety and availability of the services offered.

With your consent, we process your personal data for the following purposes: Purposes:

For other purposes for which we have obtained your consent.

We process your personal data in order to comply with our legal obligations and/or to use your personal data for the options provided for by law. We reserve the right to anonymize the personal data collected and to use this data. We will only use data outside the scope of this policy if it has been anonymized. We retain your billing information and other information collected about you for as long as necessary for accounting purposes or other legal obligations.

We may process your personal data for additional purposes not listed here but which are compatible with the original purpose for which the data was collected. To this end we ensure that:

the connection between the purposes, context and nature of the personal data for further processing is appropriate;
further processing would not harm your interests;
there would be adequate guarantees for the processing.

We will inform you of any further processing and purposes.

Who else can access your personal information?

We do not share your personal information with strangers. Your personal data will in some cases be shared with our trusted partners to enable us to provide the service or to improve your customer experience. We pass on your data to:

Our processing partners:

Bem Holding group of companies, Exonn GmbH

We only work with processing partners who are able to ensure an adequate level of protection for your personal data. We will disclose your personal data to third parties or public officials if we are required to do so by law. We may share your personal information with third parties if you have given your consent or if other lawful reasons justify it.

How we secure your data

We do our best to ensure the security of your personal information. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization when appropriate. We monitor our systems to identify possible vulnerabilities and attacks.

Although we do our best, we cannot guarantee the security of any information. However, we are committed to informing the relevant authorities in the event of a data breach. We will also inform you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and to assist authorities in the event of a security breach.

Children

We do not intend to knowingly collect or collect information about children. We do not specifically target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track users' movements and collect information about users. This is done with the aim of personalizing and improving your experience with us.

A cookie is a small text file that is stored on your computer. Cookies store information that is used to help the websites function. Only we have access to the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may prevent you from using certain features.

We use cookies for the following purposes:

Necessary cookies – These cookies are necessary so that you can use some important functions of our website, such as: to get in touch with us. These cookies do not collect any personal data.
Functionality cookies – These cookies provide functions that make the use of our service more convenient and enable us to offer more personalized functions. For example, they may remember your name and email address in comment forms so that you do not have to re-enter this information the next time you leave a comment.
Analytical cookies – These cookies are used to track the usage and performance of our website and services.

You can delete the cookies stored on your computer via your browser settings. You can also control certain third-party cookies using a privacy enhancement platform, such as optout.aboutads.info or youronlinechoices.com.For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has its own privacy policy, Privacy Policy. If you would like to opt out of Google Analytics tracking, please visit the Google Analytics.

Contact

info@rippplanet.com

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy. The last change was made on May 1, 2024.